Real results,
not promises.

Context

For an international bank, we led a KYC (Know Your Customer) remediation program covering a portfolio of more than 16,000 clients.

Our Approach

• Design and rollout of operational tools along with a support framework for relationship managers, to ensure compliance with regulatory requirements and auditor expectations
• Establishment of a precise mapping of documentary obligations and questionnaires based on client typologies (corporations, LLCs, associations, law firms, etc.) and their size
• This structure enabled relationship managers to conduct their exchanges efficiently with clients, particularly with finance departments
• Rigorous follow-up with bi-monthly reminders until KYC files were complete and validated by the Middle Office/Back Office teams
• Facilitation of weekly forums dedicated to handling complex or atypical cases

Context

For an international industrial group, we supported the structuring and maturity development of the in-house compliance function, with the aim of achieving compliance with international regulatory requirements and managing sanctions risk.

Our Approach

• Training and awareness-raising for sales, logistics, and operational teams on regulatory obligations and compliance issues
• Implementation of structuring tools, including a KYC/KYS (Know Your Supplier) register and a regulatory monitoring framework
• Introduction of internal processes designed to secure operations and strengthen the compliance culture within the organization, communicated from the Executive Committee to all corporate teams and managers